FAQ

ESM Customer FAQ's

How do I save money using the ESM App?

Start by downloading the ESM App to your smart phone. You will then be able to view available offers from participating merchants. GPS allows you to view offers that are closest to you wherever you may be. You can also view offers by other criteria like “category”. Follow the redemption instructions for each offer. Typically, you are showing the offer to the merchant at payment. It's that easy.

Where are the ESM offers available?

ESM offers are available throughout Canada.

How much does it cost? Is it free?

There is no cost. Downloading the ESM App or your organizations custom version of ESM is free and is good for as long as you own your device. When you have a new device, most often the App will be automatically transferred over to your new device. If not, just re-download the ESM App. Many companies, associations, unions or student groups will offer a customized version of the ESM APP to their employees or members. If your organization would like to offer a custom version of the ESM App to your employees or members, contact ESM for more details.

Do I need a mobile device (iPhone, Android phone, Blackberry, Windows phone or tablet) to access the ESM App?

Yes, a mobile device or smart phone that can connect to the internet and has GPS is required to view and redeem available offers.

What personal information do you collect and do you share any information?

All we ask for is your name and email address in order to communicate with you. Your email address is confidential and will not be shared with any participating merchants. View our privacy policy for more details.

Who do I contact if I have a problem using the ESM App?

Call us or email us with your questions, comments or concerns - contact ESM